Order Processing for Actinic: Sending emails can take a long time (and sometimes timeout)

Order Processing for Actinic: Sending emails can take a long time (and sometimes timeout)

If you are currently including a PDF of the customer's invoice so that the customer's order details can be sent you can now use the following macro in your emails.

[%ITEMS_ORDERED%]

This adds the items ordered details (similar to the Actinic email).

This will increase the speed of sending emails (as a PDF does not have to be created).

Also you should check your email log settings as this can slow down your sending of emails (as the logfile gets very large). You should check that your settings are set to New logfile each day if you don't clear down your email log. This is shown below:





If you tick 'New logfile each day' (in the Email setup dialog). Your current logfile is probably getting very large now and 1 company has reported an issue with this.

Thanks

Pat.

    • Related Articles

    • Whats the difference between Automation for Actinic and Order Processing for Actinic?

      Automation for Actinic (OSA) automatically downloads and processes orders for you. This does the repetitive tasks that you have to do for each order. It is used by a lot of people who want little (or any) interaction with the software side of running ...

    • Useful tips and links for Order Processing for Actinic

      Below is a list of useful links, in various categories, to help you set up your Order Processing for Actinic These link to various help pages as well as Knowledgebase articles. Don't forget you can find even more useful information in the built-in ...

    • Order Processing for Actinic / Sellerdeck

      Order Processing for Actinic / Sellerdeck� Batch order processing on multiple machines for your Actinic / Sellerdeck orders � Software Download�http://www.mole-end.biz/download/ME_FroogleMash.exe Manual �http://www.mole-end.biz/download/ME_Order ...

    • Automation for Actinic: Next scheduled task time shows 0:00

      Once all the tasks have been run for the day the next scheduled task time is shown as 0:00. A task is going to be run, but it is an internal Automation for Actinic task. This can be ignored. It won't actually perform any uploads, downloads or order ...

    • Error when sending email using SMTP

      If you have set-up to send email using SMTP and get an error connecting to the SMTP server (maybe with the error 10061 reported when sending a test email) you should make sure that your firewall has been configured correctly. You should allow the ...