Automation for Sellerdeck
How to create a Html email
The best way to create an HTML customer email is to let Order Processing for Actinic or Automation for Actinic create one for you. To do this, when you create a customer email template (in the Customer Email options) type in the name of a file that ...
Product Mash: How do you automatically generate feeds for multiple Actinic sites
The Product Mash stores different feed options for each site. If you want to automatically upload the feed for 3 different sites you need to change site within Actinic before running the Product Mash. This can be done in 2 different ways: 1 Use One ...
Automation for Actinic: Can't auto login if using an user who isn't Administrator
Do to a bug in Actinic V8 you can only auto login using a user named Administrator. This can be a problem if you want to work on your website on 1 PC and run Automation for Actinic on another for processing orders. To get around this issue you should ...
Automation for Actinic: Problems calling external programs (e.g. Product Mash)
If you are using Automation for Actinic to run external programs it can appear that the program does not run. This can be for the following reasons: 1 You don't have quotes around the path for the program to run (e.g. "C:\Program ...
Automation for Actinic: How to automatically put your Actinic orders into Sage (or Quickbooks)
You can use Automation for Actinic to automatically take your Actinic orders and transfer them to Sage Line 50. This means that you can effectively leave your Actinic PC to 'look after itself' and do all of your Order Processing within Sage. ...
Whats the difference between Automation for Actinic and Order Processing for Actinic?
Automation for Actinic (OSA) automatically downloads and processes orders for you. This does the repetitive tasks that you have to do for each order. It is used by a lot of people who want little (or any) interaction with the software side of running ...
How to do Drop Shipping
We have 2 solutions that customers use for drop shipping. Automation for Actinic This allows you to automate Actinic and can automatically send the packing lists to a 3rd party to fulfill the orders. If the drop shipper needs to amend the packing ...
Restoring original Actinic Reports
If you have installed one of Mole End Software's integrated label reports and you want to restore the previous version (either Actinic's original version or a previous custom version) use the following procedure. You should not be running Actinic ...
Automation for Actinic: Problems running external program
If you run an external program (for Marketing for Actinic or Easy Orders Backup) using the Order Processing options you should make sure that both the 'Run Program at Start of Processing' and 'Run Program at End of Processing' have the same 'After ...
Automation for Actinic: Can't export/print/email an individual order using Batch Order Processor
If you want to perform any tasks on a completed order you simply need to enter the order number into the Order Number field manually. For example, XR84TC50938456. The Browse button displays orders that are not complete (i.e. they have not been ...
Email setup to use smtp, still uses Outlook
Question I have noticed something curious about sending emails via Order Processing for Actinic or Automation for Actinic. When I send customer emails they go direct through my relay server but when I send 3rd party emails Outlook express is called ...
Automation for Actinic: Problems calling external programs when the Actinic products are linked to an external spreadsheet
Automation for Actinic can call an external program, either as part of downloading orders or as a separate scheduled task (e.g. to create and upload a Googlebase feed for all of your Actinic sites at 5:30pm each day). If your Actinic products are ...
Automation for Actinic: Automating multi-site Quickbooks/Sage link
How to use Automation for Actinic with multiple Actinic sites with QuickBooks Pro and Sage Line 50 If you use Automation for Actinic to export your orders from different Actinic sites and you want to import these into different accounts in either ...
General support information
If you are having problems using one of our products the following information may be useful in resolving your issue: 1 Are you running the latest version? The latest versions are detailed at: http://www.mole-end.biz/acatalog/downloads.html 2 Have ...
Error when sending email using SMTP
If you have set-up to send email using SMTP and get an error connecting to the SMTP server (maybe with the error 10061 reported when sending a test email) you should make sure that your firewall has been configured correctly. You should allow the ...
Automation for Actinic: Can't download orders or print reports
If you have installed Automation for Actinic and get an error, similar to the one shown below, when running it, make sure that you have installed the correct version of Automation for Actinic for the version of Actinic installed on the same PC (e.g. ...
Automation for Actinic: Times out when closing Actinic
Automation for Actinic can close Actinic at the Start and End of a run. Automation for Actinic can timeout if you have have Backup during shutdown enabled in Actinic. You should disable Actinic backups (as only the previous instance is kept each time ...
Automation for Actinic: Problems closing Sage/Quickbooks Link
Problem When using OSA with export set to "on" for Sage Link. The first run works but the Sage Link dialogue box remains open to confirm the CSV files have been transfered into Sage, when you run the next scheduled automation the system can't open ...
Automation for Actinic: Using with Sage to Actinic link
If you are using Sage and want to transfer information from Sage to Acinic (e.g. product details, customer details) automatically you can use the following approach: 1 Create a batch file with the following information: "C:\Program ...
Automation for Actinic: Transferring info. from Quickbooks to Actinic
If you are using Quickbooks and want to transfer information from Quickbooks to Acinic (e.g. product details, customer details) automatically you can use the following approach: 1 Create a batch file with the following information: "C:\Program ...
Product Mash:Ebay Feed-TurboLister crashes if no category defined
If you do not enter an Ebay Category for a product (in the Category 1 value in the Product Mash feed options) Turbo Lister can crash or take a very long time and then not import any products. The value to enter is the Ebay category numeric value, ...
Automation for Actinic: Next scheduled task time shows 0:00
Once all the tasks have been run for the day the next scheduled task time is shown as 0:00. A task is going to be run, but it is an internal Automation for Actinic task. This can be ignored. It won't actually perform any uploads, downloads or order ...
Automation for Actinic: Can't upload with design coding errors
If you have any design errors on your Actinic site and are using an automated upload the errors will be displayed and the upload will stop. To allow correct automated uploading of your website you should resolve any design issues first.
Automation Release notes 4.0.0.5
Automation (OSA) for Actinic/Sellerdeck Release Notes Features introduced in version 4.0.0.5 . Timed tasks can now be set to not run on specific dates (e.g. Bank holidays). . Emails can be sent using SSL smtp servers. . Tasks can be paused when ...
Automation for Actinic : Adding a pause between order download and stock upload
Create a batch file that causes the program to pause Create a batch file (e.g. C:\AFAWait.cmd). Put in the line: PING 1.1.1.1 -n 1 -w 10000 this will wait 10 seconds. For long change 10000 to 20000 for 20 seconds. It is in milliseconds. Update the ...
I cannot find my original license email/key
If you reinstall your software, on a new machine for example, you will need to input your full license key from your original license email. The license key shown within your current installation is only a partial key for support purposes and will ...
Error when sending email
"Can't send message (533 sorry that domain is not in my list of allowed rcpthosts)" If you get this error when you try to send email, the SMTP server you have specified in your email settings may not be allowing relays. To fix this use a different ...
Automation - Finding your way around
Automation for Actinic has a number of built-in features which can be used to completely automate order retrieval and some areas of processing, exports and other processes. The main Automation for Actinic screen has a number of areas that allow you ...
Automation for Actinic:Automatically closing Actinic if it stops responding or crashes
Automating Actinic: Automatically closing Actinic if it stops responding or crashes If you are using Automation for Actinic, Stock Control Mole or even another process that requires Actinic to be shutdown if Actinic stops responding or crashes you ...
In Actinic V10, should I use OSA or Actinic to manage my stock?
Question: Using Actinic v10. This has elements of 'real time' stock control/synchronization & order polling. However, it does NOT appear to set maximum order quantities automatically, unlike the Mole End Automation for Actinic product. So, which do I ...
How to send my customer an email when you download an order for processing
Follow the instructions below to setup Automation for Actinic to email your customers as orders arrive. 1) Open Automation for Actinic 2) Click "Batch Order Processing" 3) Select "Options" 4) "Email orders - Email Options" tab 5) Make the appropriate ...
Automation for Actinic: Error 'A program is trying to access e-mail addresses you have stored in outlook. do you want to allow this'
Question Emails can't be sent automatically because the following warning is displayed. This eventually times out (and no email is sent). A program is trying to access e-mail addresses you havve stored in outlook. do you want to allow this Answer ...
Automation for Actinic: After changing host new orders are not found (when there are)
If you have changed your Actinic hosting you need to reset the remote directory that is checked on your server (for orders). To do this do the following: 1. Run Regedit (From the Start menu select Run and type regedit.exe and click OK). 2. Find the ...
Automation for Actinic/SellerDeck leaves FTP processes running
You may notice that there are ftp.exe or ftp32.exe running on your PC from time to time. This is used by Automation for Actinic/SellerDeck to check the remote website for orders (without running up Actinic/SellerDeck). Under certain circumstances ...
Automation for Actinic: New orders are not detected on website
If you have Only run tasks if orders have been placed in the schdeuled task options and new orders are not detected this maybe down to that the location for the order files to check is not correct. When you run Automation for Actinic it works out ...
Automation for Actinic: Error when exporting or emailing reports
Sometimes if you have been installing (or re-installing) Automation for Actinic, exporting to PDF stops working. You may get an error similar to the one shown below:Unable to start exporting OR export was cancelled (-70) The error returned from ...
Importing orders into Quickbooks or Sage
An alternate method to import into Sage 2008 or Quickbooks 2008 is to use a CSV import program. Mole End are developing enhancements to its products to make this task a single step from Actinic to Sage or Quickbooks. At the current time you can ...
Automation for Actinic: How does Stock Control work?
Automation for Actinic can provide uptodate stock levels on your website. This is done in the following way: 1 Automation for Actinic looks on your Actinic website for any orders. 2 If orders have been placed Automation for Actinic runs up Actinic ...
Automation for Actinic: How to configure how orders are checked for before downloading
Automation for Actinic now allows you to use a faster approach to checking for orders on your website. To use this approach you need to tick Only run tasks if orders have been placed on the Task to run page (after editing a task on the Scheduler page ...
Automation for Actinic: How do I automatically email my supplier/drop shipper PDFs of my orders?
Automation for Actinic can automatically send emails to 3rd parties. If you use a fulfilment house, drop shipper or another department within your company this will allow you to get your orders processed without you having to do anything with your ...
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