How to send my customer an email when you download an order for processing
Follow the instructions below to setup Automation for Actinic to email your customers as orders arrive.
1) Open Automation for Actinic
2) Click "Batch Order Processing"
3) Select "Options"
4) "Email orders - Email Options" tab
5) Make the appropriate selections.
i.e. if sending a "We're processing your order" email to your customer, select "One Set of Details" and send to "Customer"
Edit the subject heading and add a, appropriate message to your customer, if desired.
6) "Email Orders - Print Options" tab
7) Select whether you wish to attach a report (such as invoice)
8) Check the "Save Copies" box and "Setup Email"
9) Use either your local Outlook settings or, if this causes problems, enter your SMTP server details directly.
10) Enter any other options, such as sender name, email address and choose whether to store an email log.
11) Click "Ok" to exit the "Batch Order Processor" options.
12) Ensure that "Email Reports" is checked in the "Batch Order Processor", along with any other settings you require (such as address formatting, order processing etc)
13) Click "Close" to exit the "Batch Order Processor"
14) Click "Options" in Automation for Actinic
15) Edit your scheduled task
16) Ensure "Order Processing" is checked, along with download/upload options, as desired.
17) Check the "Batch Order Processing" box (this includes your previously set "Batch Order Processing" options in the task list)
18) Click "Ok" twice to exit Automation for Actinic options.
19) Test on a demo order to ensure your processing and email settings work as desired.
Related Articles
Whats the difference between Automation for Actinic and Order Processing for Actinic?
Automation for Actinic (OSA) automatically downloads and processes orders for you. This does the repetitive tasks that you have to do for each order. It is used by a lot of people who want little (or any) interaction with the software side of running ...
Order Processing for Actinic / Sellerdeck
Order Processing for Actinic / Sellerdeck� Batch order processing on multiple machines for your Actinic / Sellerdeck orders � Software Download�http://www.mole-end.biz/download/ME_FroogleMash.exe Manual �http://www.mole-end.biz/download/ME_Order ...
How to create a Html email
The best way to create an HTML customer email is to let Order Processing for Actinic or Automation for Actinic create one for you. To do this, when you create a customer email template (in the Customer Email options) type in the name of a file that ...
Useful tips and links for Order Processing for Actinic
Below is a list of useful links, in various categories, to help you set up your Order Processing for Actinic These link to various help pages as well as Knowledgebase articles. Don't forget you can find even more useful information in the built-in ...
Error when sending email
"Can't send message (533 sorry that domain is not in my list of allowed rcpthosts)" If you get this error when you try to send email, the SMTP server you have specified in your email settings may not be allowing relays. To fix this use a different ...