I cannot find my original license email/key

I cannot find my original license email/key

If you reinstall your software, on a new machine for example, you will need to input your full license key from your original license email.
The license key shown within your current installation is only a partial key for support purposes and will not work in a new install.
If you no longer have your original license email, you will need to email us and ask for it to be resent.
Emailing us for a license reminder
When you email us for a license reminder, please ensure you include the following information.
Name and Company Name
License(s) purchased.
Date of purchase, if known
Version of Actinic you are running
Email your request to support (at) mole-end (dot) biz
    • Related Articles

    • I purchased a Product Mash feed license but cannot trial a different feed

      Scenario : You have a license for one or more feeds in the Product Mash but you are unable to trial any other feeds. � If you have purchased a feed/license from us in the past, the other feeds will have automatically continued with the "30 day trial" ...
    • Error when sending email

      "Can't send message (533 sorry that domain is not in my list of allowed rcpthosts)" If you get this error when you try to send email, the SMTP server you have specified in your email settings may not be allowing relays. To fix this use a different ...
    • How to create a Html email

      The best way to create an HTML customer email is to let Order Processing for Actinic or Automation for Actinic create one for you. To do this, when you create a customer email template (in the Customer Email options) type in the name of a file that ...
    • Error when sending email using SMTP

      If you have set-up to send email using SMTP and get an error connecting to the SMTP server (maybe with the error 10061 reported when sending a test email) you should make sure that your firewall has been configured correctly. You should allow the ...
    • Restoring original Actinic Reports

      If you have installed one of Mole End Software's integrated label reports and you want to restore the previous version (either Actinic's original version or a previous custom version) use the following procedure. You should not be running Actinic ...